Introduction
At DocTranslator, we respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, store, and safeguard your information when you use our document translation services.
We take data security seriously and implement robust measures to ensure your documents and personal information remain private and secure.
Information We Collect
We may collect the following types of information:
- Account Information: When you create an account, we collect your name, email address, and password.
- Document Data: We temporarily process the documents you upload for translation.
- Usage Information: We collect data about how you interact with our service, including translation requests, language preferences, and feature usage.
- Technical Data: We collect information about your device, browser type, IP address, and operating system to optimize our service.
How We Use Your Information
We use your information for the following purposes:
- To provide and maintain our translation services
- To improve and personalize your experience
- To process your translation requests
- To communicate with you about service updates or respond to inquiries
- To detect and prevent fraudulent activity and enhance security
- To comply with legal obligations
Document Security
We understand that your documents may contain sensitive information. Here's how we protect them:
- Temporary Storage: Documents are only stored for the time needed to complete the translation process.
- Encryption: All documents are encrypted during transmission and storage.
- Access Controls: We implement strict access controls to ensure only authorized personnel can access your data.
- Automatic Deletion: Documents are automatically deleted after translation is complete, unless you've explicitly chosen to save them in your account.
Data Sharing
We do not sell your personal information or documents to third parties. We may share your information with:
- Service Providers: Third-party vendors who help us provide our services (e.g., cloud storage providers, translation API services).
- Legal Requirements: When required by law, court order, or governmental regulation.
- Business Transfers: In connection with a merger, acquisition, or sale of assets, with appropriate confidentiality agreements.
All third-party service providers are required to respect the security of your personal data and to treat it in accordance with applicable laws.
Your Rights
Depending on your location, you may have the following rights regarding your data:
- The right to access your personal information
- The right to correct inaccurate or incomplete information
- The right to delete your personal data
- The right to restrict or object to processing of your data
- The right to data portability
- The right to withdraw consent at any time
To exercise these rights, please contact us at [email protected]
Cookies and Tracking
We use cookies and similar tracking technologies to enhance your experience, analyze usage, and assist in our marketing efforts. You can control cookies through your browser settings.
Children's Privacy
Our service is not intended for children under 16 years of age. We do not knowingly collect personal information from children under 16. If you are a parent or guardian and believe your child has provided us with personal information, please contact us.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date.
Contact Us
If you have any questions about this Privacy Policy, please contact us at: [email protected]